http://www.glendrummond.ca Observations on Business and Culture Thu, 04 Oct 2007 14:16:06 +0000 http://backend.userland.com/rss092 en Mark Twain once quipped: "Everybody talks about the weather, nobody does anything about it."     If Twain were to spend some time on corporate campuses today, I wonder if he might level the same wry observation at all the corporate talk about "customer experience."   After years of articles, conferences, ... http://www.glendrummond.ca/?p=7 A study was conducted a number of years ago in the Minnesota region, quantifying the belief that the first Europeans to settle the area were Vikings - hardy seafarers plying the seas hundreds of years before Columbus. The belief, while unsubstantiated by a shred of archaeological evidence, found ... http://www.glendrummond.ca/?p=6 Every now and then, the business world needs new language to get at the important insights. This paper begins by juxtaposing two seemingly opposite perspectives on innovation strategy, offered by two accomplished thinkers in the field - Geoff Moore and James Keeley. The outcome of this is ... http://www.glendrummond.ca/?p=4 This is an example of a WordPress page, you could edit this to put information about yourself or your site so readers know where you are coming from. You can create as many pages like this one or sub-pages as you like and manage all of your content inside of ... http://www.glendrummond.ca/?p=2 Why do we live where we live? Why do industries and professions cluster where they cluster? Prior to steam power, industry clustered around sources of water-power. During the industrial revolution, steam-power and rail transportation allowed industries to thrive in in-land locations that had not previously prospered. Do ... http://www.glendrummond.ca/?p=1