Stills

Mark Twain once quipped: “Everybody talks about the weather, nobody does anything about it.”     If Twain were to spend some time on corporate campuses today, I wonder if he might level the same wry observation at all the corporate talk about “customer experience.”   After years of articles, conferences, business best-sellers and corporate buzz […]

A study was conducted a number of years ago in the Minnesota region, quantifying the belief that the first Europeans to settle the area were Vikings - hardy seafarers plying the seas hundreds of years before Columbus. The belief, while unsubstantiated by a shred of archaeological evidence, found a stubborn bastion of support. […]

Every now and then, the business world needs new language to get at the important insights. This paper begins by juxtaposing two seemingly opposite perspectives on innovation strategy, offered by two accomplished thinkers in the field - Geoff Moore and James Keeley. The outcome of this is the development of an argument […]

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